Milestone Group is an operations and technology company that does not operate as a traditional software vendor. Our industry subject matter experts with line management experience work directly with our technology and support groups and we believe this model is the most effective way to support innovative development and effective interaction with clients.
Cost of Ownership
Improved shareholder value – Market evidence suggests that the unique Milestone Group approach to solution delivery creates better ‘straight line’ performance in terms of operational cost (team size), operational control, business agility and strategic transformation. Delivering a greater investment return (ROI) than alternative approaches.
Pragmatic approach – Milestone Group engages with clients on a true partnership basis. In practice this simply means that all commercial, project, production support and other aspects of the client relationship will be approached on a transparent and reasonable basis.
We think differently – not from a traditional technology or ‘vendor’ perspective. We understand that client’s demand high efficiency, low unit cost infrastructure that protects their organisation against future business changes and market conditions.
pControl is a business application platform that supports multiple applications within a single Java infrastructure. Each application module delivers a standard set of application rules which can be extended during implementation to ensure that clients receive maximum efficiency benefits and achieve superior service level outcomes.
How We Engage
When you engage with Milestone Group you gain access to a dedicated project team with real world experience. Our business implementation consultants working alongside technical implementation staff ensure that we deliver business benefit either within the existing project scope or beyond.
Milestone Group’s production support model delivers follow the sun support for any client across any timezone. The support model is designed to deliver support where and when it is needed, managed via our global web based tracking and escalation system.